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Recurring Success: Exploring 2020 Subscription Retention & Payment Trends

19 min October 26, 2021

The rapidly growing subscription market is providing more options for consumers to pay-as-they-go instead of buying ownership, creating another challenge for subscription providers to retain subscribers and keep them engaged and active. In this session, Mike Rogers with ACI Worldwide will reveal insights from a series of recent studies, including market research conducted with Mastercard, that asked consumers and subscription providers about their payment and communication preferences.