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Enhance The Shopping Experience, Retain Customers

Did you know that omnichannel customer engagement strategies can help companies retain an average of 89% of their customers?

Omnichannel refers to the multi-channel retail approach that integrates various shopping methods — such as desktop, mobile device, tablet and brick-and-mortar store — to create a seamless consumer experience. When companies offer a consistent, personalized shopping experience across all channels, or when they design convenient processes, it goes a long way with consumers.

Included in this report compiled by Invesp are helpful statistics that will inspire you to make omnichannel efforts one of your top priorities.

Read more here.