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Fulfillment Warehouse Worker Retention in the Wake of COVID-19

Warehouse associate retention has been a longstanding challenge for high-volume Business-to-Consumers (B2C) shippers, including subscription companies. The coronavirus pandemic made matters worse – whether you handle order fulfillment yourself or rely on a third-party logistics company (3PL). This article will focus on current retention challenges […]

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Adjusting to Remote Working Life: Learnings from a Purposely Remote Business

The ability to work remotely is a dream for many folks –– the workers who would rather skip the daily commute or maybe escape that one person who heats up fish in the microwave for lunch every day.  Of course, dreaming about an at-home work […]

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The 2020 Holidays, The Season for Subscription

‘Tis the season for subscriptions. This holiday season will be different from anything we’ve ever experienced. Whether you are a consumer, a subscription business or a supplier, 2020 forced everyone to adapt. Here at SUBTA, we believe subscription businesses are not only the future, but […]

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Everything You Need to Know About Merchant Chargeback Rights

Contributed by Platinum SUBTA Resource Partner, ChargebackHelp Time to read you your rights… as a merchant. Even within a system that is so thoroughly pro-cardholder, and merchant-unfriendly by proxy, you do have rights when dealing with chargebacks. Like most other rights, they only offer protection […]

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5 Tips to Stay on Top of Order Fulfillment during Times of Increased Demand

Contributed by SUBTA Platinum Resource Partner, Red Sky Europe With many eCommerce businesses across the globe experiencing an unprecedented surge in demand for their products, it’s easy to lose focus of the critical elements for successful order fulfillment.   COVID-19 pandemic has affected almost every […]

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When the Banks Say You’re High-Risk

Contributed by Platinum SUBTA Resource Partner, ChargebackHelp High-risk businesses aren’t necessarily “bad” business. On the contrary, if handled right, a high-risk business can mean high profits for everyone involved—the bank, processors, and the merchants themselves. High-risk merchants have superior access to global markets and unlimited […]

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