Skip to main content

Everything You Need to Know About Merchant Chargeback Rights

Contributed by Platinum SUBTA Resource Partner, ChargebackHelp Time to read you your rights… as a merchant. Even within a system that is so thoroughly pro-cardholder, and merchant-unfriendly by proxy, you do have rights when dealing with chargebacks. Like most other rights, they only offer protection […]

Read the Rest

5 Tips to Stay on Top of Order Fulfillment during Times of Increased Demand

Contributed by SUBTA Platinum Resource Partner, Red Sky Europe With many eCommerce businesses across the globe experiencing an unprecedented surge in demand for their products, it’s easy to lose focus of the critical elements for successful order fulfillment.   COVID-19 pandemic has affected almost every […]

Read the Rest

When the Banks Say You’re High-Risk

Contributed by Platinum SUBTA Resource Partner, ChargebackHelp High-risk businesses aren’t necessarily “bad” business. On the contrary, if handled right, a high-risk business can mean high profits for everyone involved—the bank, processors, and the merchants themselves. High-risk merchants have superior access to global markets and unlimited […]

Read the Rest

Why are Subscription Box Companies with a Single Fulfillment Center at Risk

Contributed by Gold SUBTA Resource Partner, Amware Fulfillment   According to a recent survey report by Internet Retailer, about half of B2C sellers deliver orders nationally from a single shipping fulfillment center. This strategy limits the delivery speed and increases parcel shipping costs. It also creates […]

Read the Rest

What to Expect When Optimizing For LTV

 The Data and Analytics Committee would like to share this article from Alliant with SUBTA members. No doubt these are challenging times for maximizing return from your existing customers, but getting to understand your new customers and how differently they will engage with your brand […]

Read the Rest

Beyond Representment: Preempting Friendly Fraud

Contributed by Platinum SUBTA Resource Partner, ChargebackHelp Did you know your customers can easily call their bank and receive a refund for any credit card purchase they made from you? At best, they may not recognize the purchase on their bank statement; at worst they’re […]

Read the Rest