Blue Apron has built an impressive high-tech operation with a revenue between $750 million and $1 billion last year alone. But the company is spending heavily to lure customers who are always a bad experience away from bailing.
Click to read about Blue Apron’s approach to customer retention.
https://www.bloomberg.com/news/articles/2017-04-10/inside-blue-apron-s-meal-kit-machine