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5 E-Commerce Statistics to Inform Your Business Strategy

As e-commerce continues to shape the global retail economy, consumer expectations and behaviors have made a dramatic shift. eCommerce statistics show that key online retailers, such as Amazon, have largely contributed to this shift. Consumers have grown accustomed to the Amazon model of speed in […]

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4 Ways to Reduce Churn & Increase Subscription Payments

Contributed by Cashi, a Platinum SUBTA Resource Partner. Increase revenue. Retain members. See growth. It’s critical for merchants to lean into subscription retention strategies. Acquiring a new subscriber can cost four times more than retaining an existing subscriber. Don’t lose your customers due to a […]

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Stay Woke: 4 Steps To Avoid Losing A Customer Due to A Failed Payment

Contributed by Cashi, a Platinum SUBTA Resource Partner A thriving subscription box company means constantly acquiring more customers, right? Not so fast. While attaining new subscribers is great for your bottom line, the key to sustained and increased revenue lies in keeping your existing subscribers […]

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What makes the subscription business so different?

What makes the subscription business so different from ecommerce, retail and all the other channels? E‐commerce and retail experts at times will grapple with how subscription programs might be different from their personal experience with online businesses. The question, “Why can’t I just think of […]

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Why does my website need to be accessible?

(And what does accessible even mean?) “The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect.”—Tim Berners-Lee, W3C Director and inventor of the World Wide Web What is website accessibility? An accessible website is one that […]

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The Bow Absolutely Matters (5 Steps to Control Quality & Delight Customers)

The bow absolutely matters. 5 lean principles you can use in your subscription box or fulfillment operation to control quality and delight customers   Think a neatly tied bow on a subscription box or the right amount of crinkle paper inside are nice to haves? Think […]

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